Shipping & Returns

INTERNATIONAL DELIVERY 

£7 GBP on all orders.

Europe: 3-7 business days

Rest of the world: 5-9 business days

International Deliveries (Tracked & Signed items) are tracked in the UK and overseas. You can view progress of your item online right through to delivery.

 

RECORDED DELIVERY

£2 GBP on all orders

United Kingdom: 1-4 business days

With recorded delivery you will receive proof of delivery.

 

STANDARD SHIPPING – Free on all orders

United Kingdom: 1-4 business days

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. If you do not have an account, email us at orders@mortsandmore.com stating your order number and refund as the subject (i.e. Refund #0000)

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