Shipping Policy

At Morts & More, we aim to provide a clear and reliable delivery experience. This policy outlines how orders are processed and shipped, including estimated delivery times and important information regarding bespoke items.

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Order Processing

Standard e-commerce products are typically processed and dispatched within 1–2 business days from order confirmation.

Bespoke and made-to-order items require additional time for production. Estimated production timelines will be communicated at the time of order or consultation. Shipping timeframes begin once production is complete.

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Shipping Methods

We offer the following shipping options, subject to destination and availability:

Standard Shipping
Standard delivery is typically completed within 4–7 business days from dispatch.

Express Shipping
Where available, express delivery is typically completed within 2–3 business days from dispatch.

Shipping fees are calculated at checkout based on order value, size, weight, and destination.

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Tracking

Once an order has been dispatched, a shipping confirmation email will be sent with tracking details, allowing you to monitor delivery progress.

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International Shipping

International shipping is available to selected destinations. Please note that customs duties, taxes, or import fees may apply and are the responsibility of the recipient.

Delivery times for international orders may vary due to customs processing and local courier services.

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Delivery Information & Delays

Please ensure that all delivery details provided at checkout are accurate and complete. Morts & More cannot be held responsible for delays or misdelivery caused by incorrect address information.

While we make every effort to meet estimated delivery times, delays may occasionally occur due to factors beyond our control, including weather conditions, courier delays, or customs processing.

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Shipping Fees

Shipping fees are calculated automatically at checkout and displayed before payment is completed.

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Contact

If you have any questions regarding shipping or delivery, please contact us at orders@mortsandmore.com and we will be happy to assist.

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This Shipping Policy is subject to change without notice. Please review it before placing an order.