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Frequently Asked Questions

Please read our FAQ before sending us a message.

What is the process of ordering a suit?
Have a consultation with one of our style consultants, when fabrics are picked and designs created. Once the design is complete a trained consultant will take your measurements. A style sheet is emailed to you for your perusal and confirmation all details are correct. Production begins when your 70% deposit is received. Once your order is produced we will arrange a fitting. The remaining 30% is paid when you (and we) are happy to take home the final product.
Where is your shop?
We do not have a shop premises, we are based out of a members club in Bank, Central London and operate by appointment only. If you contact us, we will set up a consultation there or can come and visit you depending on your location.
How long will it take for my suit to be made?
It usually takes around 6-8 weeks.
What fabrics do you use?
We use Italian and English cloths. Some of which include Holland & Sherry, Dugdale, Dormeuil, Huddersfield Fine Worsted.
Can I use my own design?
Yes, we welcome your own ideas.
Do I need to pay a deposit?
We ask a deposit of 70% before any production is started.
How can I pay?
You could pay either in person, bank transfer or debit/credit card.
How soon can I get an appointment for a consultation?
The waiting list for an appointment can be anywhere up to 3 weeks.
I’d like to order a suit/shirt as a surprise gift, how can I do that?
A Morts & More purchase is more than just a suit/shirt, it is an experience. The best gift would be to give them a Morts & More gift voucher, which will allow them to still come in, see us, and have the full experience to create your own suit. However we can create something for them by taking measurements from a well-fitted suit or shirt they currently have.
Do you do alterations?
We do not offer an alteration service. The only alterations we do, are to garments we have created. We do not do alterations on any other garment.

Registered address (not operating premises): 80-90 Paul Street, London, EC2A 4NE